We’ve taken our traditional instructor led F&I Management curriculum and reimagined it to deliver virtually. Over 3 days, learners will explore how to help make the customer transition from sales to F&I seamless, conduct a more effective customer interview, maximize each sales opportunity, plus so much more.
Objectives
- Identify different communication styles and be given tools to assist
- Define role specific activities and tasks
- Develop relationships and improve their network
- Effectively build and present a menu tailored to the customer
- Identify tools for resolving concerns and overcoming objections
- Demonstrate effective and impactful ways to earn business
When & Where
April 13, 2021 - April 15, 2021
11:00:00 AM EDT - 4:30:00 PM EDT
Virtually via Zoom
Agenda
The Art and Science of Selling |
Customer Interview |
Menu Presentation |
Resolving Concerns |
Closing Techniques |
And much more! |